CBA LIVE RESERVATION POLICIES

Hotel room reservation requests are acknowledged via email within 24 hours and confirmed within 14 business days by a separate email.

Please make sure that you provide your REGISTRATION INVOICE NUMBER (EXAMPLE: REG-0012345). This number is required for each reservation that is made. Failure to provide the correct number will result in a delay of the hotel confirmation process and/or you not receiving a hotel reservation.

Reservations can be fully cancelled without penalty on or before February 13, 2025. After February 13, 2025, the advance deposit equal to one nights room rate, will be forfeited. Once cancelled you will receive a cancellation confirmation email.

All changes and reservation cancellations must be emailed to [email protected] at least 72 hours prior to your confirmed arrival date.

Any changes to your arrival and departure date are subject to availability at the time of your change request; otherwise, additional room and tax penalties will apply and will be charged to the card on file. You will receive an updated confirmation with your change once the reservation is updated.

Guests that do not check in on their confirmed arrival date will be classified as a no show and their reservation will NOT be able to be reinstated. No-shows may be charged additional penalties and if there is no prior notification of a date change at least 72 hours prior to arrival.

Grand Lakes Hotel Policies

Check-in: 4:00 PM
Check-out: 12:00 PM

JW Nightly Room Rate: $319.00* per night**

Ritz Carlton Nightly Room Rate: $349.00* per night**

Self Parking: $38.00 (plus tax and subject to change without notice)
Valet: $54.00 (plus tax and subject to change without notice)

This property is 100% Non-Smoking

Resort Fee is $28.00 per night. The following items are included: enhanced in room wireless internet for up to six devices, daily bike rental through Grande Lakes Sports, transportation to SeaWorld, Universal Studios and Disney Theme parks, driving range privileges and daily recreational activities. Features are subject to change. 

Triple and Quad Occupancy: If there are more than 2 people on your reservation, a charge of $20 per night will be added for each additional guest (children 12 and under are free).

All room rates are subject to applicable state and local taxes, which are currently at 12.5% (subject to change without notice).

HOTEL QUESTIONS?

Contact Staged Right Events
Email: [email protected]
Phone: 954-404-8252

Monday-Friday
9:00 AM – 5:00 PM EST